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Date: 09/09/2026

Passenger Attendants

Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

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    Work Activities

    Work Activities

    • Respond to passengers' questions, requests, or complaints.
    • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
    • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
    • Perform equipment safety checks prior to departure.
    • Determine or facilitate seating arrangements.
    • Open and close doors for passengers.
    • Explain and demonstrate safety procedures and safety equipment use.
    • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
    • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
    • Signal transportation operators to stop or to proceed.
    • Adjust window shades or seat cushions at the request of passengers.
    • Greet passengers boarding transportation equipment and announce routes and stops.
    • Provide boarding assistance to elderly, sick, or injured people.

    Skills

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Speaking

      Talking to others.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Operation and Control

      Using equipment or systems.

    • Time Management

      Managing your time and the time of other people.

    • Programming

      Writing computer programs.

    • Instructing

      Teaching people how to do something.

    • Coordination

      Changing what is done based on other people's actions.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Technology Design

      Making equipment and technology useful for customers.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Reading Comprehension

      Reading work-related information.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Negotiation

      Bringing people together to solve differences.

    • Mathematics

      Using math to solve problems.

    • Science

      Using scientific rules and strategies to solve problems.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Management of Material Resources

      Managing equipment and materials.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Repairing

      Repairing machines or systems using the right tools.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Service Orientation

      Looking for ways to help people.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Writing

      Writing things for co-workers or customers.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Social Perceptiveness

      Understanding people's reactions.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Selective Attention

      Paying attention to something without being distracted.

    • Speech Recognition

      Recognizing spoken words.

    • Category Flexibility

      Grouping things in different ways.

    • Near Vision

      Seeing details up close.

    • Trunk Strength

      Using your lower back and stomach.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Problem Sensitivity

      Noticing when problems happen.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Oral Expression

      Communicating by speaking.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Originality

      Creating new and original ideas.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Night Vision

      Seeing at night or under low light.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Far Vision

      Seeing details that are far away.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Written Expression

      Communicating by writing.

    • Deductive Reasoning

      Using rules to solve problems.

    • Written Comprehension

      Reading and understanding what is written.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Time Sharing

      Doing two or more things at the same time.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Oral Comprehension

      Listening and understanding what people say.

    • Information Ordering

      Ordering or arranging things.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Spatial Orientation

      Knowing where things are around you.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Speech Clarity

      Speaking clearly.

    Knowledge

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    Career Video

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    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 26220/yr
    • Typical Salary
    • Ohio Hourly Wage 12.61/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 40
    • Yearly Projected Openings 10

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Optimism
    • Empathy
    • Social Orientation
    • Cooperation
    • Dependability
    • Self-Control

    Tools

    • Bar code reader equipment
    • Barricades
    • Cash registers
    • Digital camcorders or video cameras
    • Flashlight
    • Hole punching units
    • Lifts
    • Light trucks or sport utility vehicles
    • Minivans or vans
    • Mobile medical services first aid kits
    • Notebook computers
    • Power staple guns
    • Safety harnesses or belts
    • Seatbelts
    • Tie down anchors
    • Traffic cones or delineators
    • Traffic signals
    • Two way radios
    • Wall anchors
    • Wheelchairs

    Technology

    • Calendar and scheduling software
    • Electronic mail software
    • Office suite software
    • Operating system software
    • Time accounting software
    • Word processing software
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