An official State of Ohio site. Here’s how you know
Contact

Welcome,
New User

User: New User

Date: 07/22/2026

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

View All

    Work Activities

    Work Activities

    • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
    • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
    • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
    • Schedule and confirm appointments for clients, customers, or supervisors.
    • Prepare conference or event materials, such as flyers or invitations.
    • Order and dispense supplies.
    • Provide services to customers, such as order placement or account information.
    • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
    • Supervise other clerical staff and provide training and orientation to new staff.
    • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
    • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
    • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
    • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
    • Arrange conference, meeting, or travel reservations for office personnel.
    • Order and dispense supplies.
    • Create, maintain, and enter information into databases.
    • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
    • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
    • Maintain scheduling and event calendars.
    • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
    • Complete forms in accordance with company procedures.
    • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
    • Mail newsletters, promotional material, or other information.
    • Make copies of correspondence or other printed material.
    • Prepare and mail checks.
    • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
    • Learn to operate new office technologies as they are developed and implemented.
    • Establish work procedures or schedules and keep track of the daily work of clerical staff.
    • Manage projects or contribute to committee or team work.
    • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
    • Locate and attach appropriate files to incoming correspondence requiring replies.
    • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
    • Use computers for various applications, such as database management or word processing.
    • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
    • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
    • Arrange conference, meeting, or travel reservations for office personnel.
    • Conduct searches to find needed information, using such sources as the Internet.
    • Prepare and mail checks.
    • Develop or maintain internal or external company Web sites.
    • Train and assist staff with computer usage.
    • Establish work procedures or schedules and keep track of the daily work of clerical staff.
    • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
    • Open, read, route, and distribute incoming mail or other materials and answer routine letters.

    Skills

    • Reading Comprehension

      Reading work-related information.

    • Coordination

      Changing what is done based on other people's actions.

    • Operation and Control

      Using equipment or systems.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Writing

      Writing things for co-workers or customers.

    • Speaking

      Talking to others.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Social Perceptiveness

      Understanding people's reactions.

    • Instructing

      Teaching people how to do something.

    • Programming

      Writing computer programs.

    • Mathematics

      Using math to solve problems.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Science

      Using scientific rules and strategies to solve problems.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Technology Design

      Making equipment and technology useful for customers.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Time Management

      Managing your time and the time of other people.

    • Repairing

      Repairing machines or systems using the right tools.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Negotiation

      Bringing people together to solve differences.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Service Orientation

      Looking for ways to help people.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Management of Material Resources

      Managing equipment and materials.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Quality Control Analysis

      Testing how well a product or service works.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Information Ordering

      Ordering or arranging things.

    • Oral Comprehension

      Listening and understanding what people say.

    • Category Flexibility

      Grouping things in different ways.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Selective Attention

      Paying attention to something without being distracted.

    • Written Comprehension

      Reading and understanding what is written.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Near Vision

      Seeing details up close.

    • Far Vision

      Seeing details that are far away.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Time Sharing

      Doing two or more things at the same time.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Problem Sensitivity

      Noticing when problems happen.

    • Originality

      Creating new and original ideas.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Night Vision

      Seeing at night or under low light.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Trunk Strength

      Using your lower back and stomach.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Speech Recognition

      Recognizing spoken words.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Speech Clarity

      Speaking clearly.

    • Oral Expression

      Communicating by speaking.

    • Deductive Reasoning

      Using rules to solve problems.

    • Written Expression

      Communicating by writing.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Spatial Orientation

      Knowing where things are around you.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Finger Dexterity

      Putting together small parts with your fingers.

    Knowledge

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 46230/yr
    • Typical Salary
    • Ohio Hourly Wage 22.22/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 58,140
    • Yearly Projected Openings 6080

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Cooperation
    • Attention to Detail
    • Dependability
    • Social Orientation
    • Integrity

    Tools

    Technology

    Tags

    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.
    Need help on researching occupations and careers? Download the Guide to Researching Occupations (PDF).

    Need help on how to research education and training programs? Download the Guide to Higher Education (PDF).

    Budget Calculator

    Answer a few questions to determine your target salary. Use this target salary to help choose the right occupation for you.

    Lifestyle Calculator

    Answer a few questions to determine your target salary. Use this target salary to help choose the right occupation for you.

    Workforce Supply Tool

    Workforce Supply Tool

    The Workforce Supply Tool provides statistics for the occupations in highest demand throughout Ohio.

    You can view statewide statistics as well as more region specific information.

    Visit Site
    Powered By: